When COVID-19 hit, contractor sales professionals were swept into uncharted waters. Now that the initial shock is behind us, those waters, while still challe...

Resco Mobile CRM, the platform that FIELDBOSS mobile is based on, has released a new module called Resco inspections. This new Inspections module offers cont...

Rimrock Corporation regularly updates our FIELDBOSS software to introduce new features, enhancements, and bug fixes. Major new releases are largely based on ...

More than 400,000 elevator inspections conducted between 2017 and 2019 shows 2,127 instances where elevators were given “satisfactory” or “no violation” rati...

Running any business is challenging, but the uncertainties of contracting make it tougher than most. A limited supply of skilled labor, late payments, online...

Automation may have made elevator operators obsolete, but it’s quite the opposite for those who install and repair elevators. A new analysis of the 2018 fede...

Business owners want their company to run smoothly, like a well-oiled machine. An organization that works efficiently is one of the primary goals of implemen...

Gov. Andrew Cuomo has signed the long awaited Elevator Safety Act, which requires anyone who designs, builds, inspects, maintains and/or repairs elevators to...

FIELDBOSS is excited to announce the release of our new video library. With so much functionality within our software, it can sometimes be challenging to exp...

Based on data from the U.S. Department of Labor Statistics, 30 people die and 17,000 are seriously hurt in incidents on elevators and escalators each year. M...

According to a follow-up audit by state Comptroller Thomas DiNapoli’s office, the city’s Department of Buildings has yet to re-examine 1,108 elevators more t...

You can’t run from a recession, but you can get your field service business in a better position to survive it. Recession talk is all around us these days, y...

The goal of any field service company is to get as much productivity out of their available resources as possible. Compared to other business models, running...

Millions of Americans don’t realize that the elevators and escalators they use consume five times the energy Washington, D.C. uses every year. Elevators and ...

Do you feel a sense of meaning or purpose in your work? The need for purpose is one of the defining characteristics of human beings. Yet, only about 30% of t...

Today, most companies with mobile field technicians are using some type of field service management software. If the software is doing its job, your organiza...

Lets face it. For business owners, the thought of making changes to their business, like moving to the cloud, is a scary one. You may be worried that it is l...

When you hear the words cyber attack, automatically your thoughts shift to data breaches in well-known companies. Don’t be fooled by thinking your small to ...

Today’s field service workforce is more multi-generational then ever before.  Baby boomers are retiring at a later age then in the past, and the younger gene...

You have finally made the decision to upgrade to a new field service management software. In order to have a smooth transition and ensure user adoption, you ...