Smart Field Service Dispatch Software for HVAC & Elevator Contractors
Quickly schedule technicians for specific service types with flexible field service dispatch software built on Microsoft Dynamics 365.
Enhance Dispatch Efficiency for Field Service Technicians
Effective field service dispatch software should help you schedule and communicate with your technicians while optimizing resources and improving service delivery. Specifically built for elevator and HVAC industries, FIELDBOSS is designed to help you quickly assign and schedule a job in just a few clicks. With an intuitive user interface and convenient visual scheduling board, you can keep technicians and customers informed on job progress and streamline operations.
QuicklySchedule Technicians Improve response times and reduce delays by scheduling and dispatching work orders quickly and efficiently.
Reduce TravelTime and Cost Track technician locations and job progress in real-time and keep your customers informed with automatic communications.
IncreaseCustomer Service Ensure every job is completed correctly the first time by assigning jobs based on technician skills and availability,
FIELDBOSS Basic Dispatch Overview
Learn how the FIELDBOSS basic dispatch feature allows users to create and dispatch service call requests in a matter of seconds.
Watch NowOptimize Your Dispatch Operations with FIELDBOSS
FIELDBOSS offers a wide range of dispatch tools that can help you manage your field workforce more effectively. Our HVAC dispatch software allows you to easily schedule and dispatch technicians, track their progress in real-time, and use AI to optimize routes and reduce travel time and costs. You can also view your technicians’ availability and skill sets to assign jobs to the most qualified technician.
Quick Dispatch
Visual Schedule
Integrated CRM
Quick Dispatch
Automatically create both the job record and the related service record with minimal clicks.
Visual Schedule
Compare team member schedules side by side to see who is free, choose an available time slot, and immediately schedule the work.
Integrated CRM
Dispatch from a customer service issue, service calendar, service activity record, or building record.
It’s very empowering when you have the right tools. Not just the right tool for now, but the right tool for the future. We know FIELDBOSS will be around 10 years from now. We are looking at our business in full colour now.
“Jonathan and his team continually work to provide end-to-end value through a collaborative effort in understanding your business’ processes by providing effective and efficient solutions.”
“PERFECT FOR OUR BUSINESS”
“We’ve worked with the team and the FIELDBOSS platform for 4+ years now. The curated CRM platform is tailored to provide a solution for service-based trades in a variety of industries. Jonathan and his team continually work to provide end-to-end value through a collaborative effort in understanding your business’ processes by providing effective and efficient solutions.”
Improve Technican Productivity
Visualize your field service staff as they drive to, arrive at, and complete their jobs throughout the day with the FIELDBOSS schedule board. This eye-catching digital scheduling board is easy to use and can be customized by roles, skills, territories and much more.
Dispatch Software Tailored for Your Industry
Built for HVAC, Elevator, and Specialty Contractors
FIELDBOSS provides best-in-class dispatch software for field service businesses. Real-time visibility, technician skill-matching, and AI-assisted assignment help ensure the right person is sent to the right job fast. FIELDBOSS is the top-rated field service solution for dispatch, reducing windshield time and improving first-time fix rates.
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HVAC
HVAC teams need rapid response for emergency calls and efficient routing for seasonal demand. FIELDBOSS uses skill, location, and availability to prioritize and dispatch technicians—while AI helps minimize travel and balance workloads across the day.
Explore our HVAC Dispatch Software -
Elevator
Elevator service requires precise dispatching for entrapments, shutdowns, and contracted maintenance. FIELDBOSS surfaces the nearest qualified tech, streamlines escalations, and uses AI to reduce travel time and keep buildings operational.
Explore our Elevator Dispatch Software -
Specialty Contractors
Specialty contractors juggle diverse service lines and specialized skills. FIELDBOSS adapts to your workflows, with AI-assisted dispatching that allocates the right resources, prevents overlaps, and keeps commitments on schedule.
Explore our Field Service Dispatch Software
With FIELDBOSS, field service teams gain AI-assisted dispatching that cuts travel, accelerates response times, and improves customer outcomes across every industry.