For the second time, Microsoft has delayed delivery of their mobile CRM client for iOS, Android, Windows Phone, and Blackberry. The problem as we understand it was that the code they came up with degraded the performance of Microsoft Dynamics CRM in Internet Explorer by about 30%. At Microsoft, they refer to that as a “compromised experience”.
The new plan is to deliver CRM capabilities on multiple browsers including IE, Chrome, Safari on PC’s and Macs as part of the December service update.
Interestingly, these Dynamics CRM clients will be offered for free, rather than the $30 per user per month as originally announced.