an article regarding a dangerous flaw in a brand of elevator found in 60 NYC buildings. The flaw was discovered when the city was investigating a fatal elevator accident. City inspectors have begun visiting these buildings, but in the meantime, owners have been told to hire their own independent inspector to look over the elevators and certify that they’re safe.
So the question to ask yourself is, does your Elevator Software help prevent accidents? The answer should be yes. Software like FIELDBOSS Elevator Contractor Management can help prevent accidents like the one in NYC from happening. FIELDBOSS makes it easy to connect to your customers and their equipment by tracking all tasks associated to a project, to make sure everything gets done and no critical steps are missed. Customers want service organizations that can provide proactive service. FIELDBOSS Mobile allows technicians to see a customer’s warranty, contract, and service history records on their mobile device and update the information in real time. Equipped with this knowledge, elevator technicians can make sure they do the job right the first time. Each moment that your elevator technician can’t resolve an issue in the field due to the lack of critical data, it costs you money and puts people’s safety at risk. Our Elevator Service Software puts critical information in the hands of field workers, enables service managers and dispatchers to track work orders in real time, improves central office to field technician communication, streamlines processes and boosts productivity. Being able to efficiently schedule, route and dispatch technicians through dedicated field-service software can help companies avoid customer-service pitfalls.
By staying connected, making regular service calls and being up to date on equipment, FIELDBOSS can help you prevent accidents before they happen.
The FIELDBOSS business is a gold-certified Microsoft partner with its headquarters in Toronto and a U.S. location in Manhattan, New York. Click here to find out how FIELDBOSS can help you.