MOBILE EXPERIENCE POWERED BY:
Your Technicians Favourite Tool!
MOBILE APP FEATURES
The FIELDBOSS mobile solution uses the Resco Mobile CRM app. Running on any smartphone and tablet, it connects natively to Dynamics 365 and seamlessly to our contractor management solution. It will boost productivity, improve data quality, increase communication and help make sure that being out of the office doesn’t mean being out of the loop.
A Proven Application for the Field Service Industry
FIELDBOSS Mobile is powered by resco.net, an industry leading mobile solution for Microsoft partners worldwide. The application is available in both the Android and Apple stores and is designed to work on phones and tablets.
Users have email-based credentials that provides secure, multi factor authentication access for up to three devices with one log in. Management can remotely wipe app information and force secure sign in’s from the office.
FIELDBOSS Mobile runs in offline mode so users have full access to everything in their application, even if they have no internet or cell phone service.
Empowering Technicians with Information
Building, Equipment & Contact Information
Technicians have direct access to all building information such as contract status, access information, and contacts. All equipment at the site will be displayed with a full history of work and known specs.
The service history for all buildings and equipment is accessible to any technician scheduled to work on the site. They can see work performed by themselves or others, dates, details, follow-ups, pictures, and documents.
Automating Common Tasks and Promoting Good Habits
Pre-Built Inspection Checklists
FIELDBOSS can be set up with standard MCP Elevator Maintenance Checklists and Health and Safety Inspections. Custom checklists can also be developed based on client needs. For a look at this functionality, check out this short video.
Automatically generate formatted emails and reports to key building contacts following the completion or internal review of service work performed in the field.
Flags on the service activities that prompt the technician to complete quote requests, rescheduling of follow up visits or the need to order parts. These field requests can be updated by the user and queued up in the office for the right employee to complete.