FIELDBOSS Wins Resco Business Impact of The Year Award

November 18, 2021
Mobility & Devices
3 min read

November is a time to celebrate here at FIELDBOSS. For the second year in a row, we have been recognized for our work by Resco.net. This year we have been honored with the 2021 Business Impact of the Year Award. This is a huge accomplishment considering that Resco has 500+ partners worldwide.

The Business Impact of the Year Award recognizes a partner that made the biggest impact on their customer’s business. Project creativity, strong business practices, and innovation were also considered. FIELDBOSS was recognized for the work we did to solve a complex client issue that is a growing trend in the field service industry. 

Why Did We Win?

Building owners, property managers, and engineers want to be able to self-serve what work has been done on their equipment with ease. Contractors want a secure solution that will only show the information they want their customers to see and standardization in the maintenance work being performed in the field.

We built a solution that enables that by combining functionality from FIELDBOSS, Resco Mobile and Microsoft Power Apps Portal.

The Office: 

  • Set up the maintenance service requirements for a customer 
  • Periodically generate those service requirements and send them to mechanics mobile devices 
  • Monitor, review and approve the work being done by the mechanics via system processes and visual dashboards
  • Provide customer contacts with secure access to the information pertinent to them 

The Mechanics:  

  • While performing service onsite they can use a barcode to scan a piece of equipment  
  • Pull up and review service history performed by themselves or others 
  • Generate an inspection checklist for that type of maintenance for that piece of equipment (Exp. Start Up for AC Unit 1 or Category 1 Test for Elevator 4) 
  • Populate the color coded and logic-based checklists, add photos, and identify key information about the equipment found during inspection 

The Customer 

  • With secure access can log in to the customer portal and review the service work done throughout the entire building and at a per piece of equipment level 
  • They can see the specifics, tests, results, and mechanic feedback directly on their phone or computer 

This award means a lot to us. It illustrates that FIELDBOSS is a solution built to handle common field service industry requirements but is also flexible enough to deliver complex solutions for new requirements that develop over time in an ever-changing industry. It is also a testament to our relationship with our customers to continuously improve our software and help them deliver the best service to their customers! 

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If you are interested in learning more about this solution please reach out to us or request a live personalized demo.

Jonathan Taub Avatar

Jonathan Taub

President CPA, CA

President of FIELDBOSS, Jonathan leads the charge in transforming how field service companies operate, grow, and succeed. With a career spanning over two decades in software strategy, implementation, and customer success, he combines hands-on industry knowledge with a relentless focus on delivering real value. Jonathan has a deep-rooted understanding of the elevator and HVAC sectors and is passionate about helping service businesses modernize through purpose-built technology and smarter workflows.

Areas of Expertise: Field Service Software, Microsoft Dynamics 365, AI Digital Transformation, Software Development
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