Elevator IoT Monitoring, Built Into FIELDBOSS
FIELDBOSS’s CEDES integration is a real-time elevator alert integration for elevator contractors that turns CEDES Elevate’s equipment health alerts into scheduled service work in FIELDBOSS.
How Does FIELDBOSS Connect to CEDES Elevator Sensor Alerts?
CEDES alerts write directly into FIELDBOSS’s Dynamics 365 environment, so the response to every elevator health issue runs through the same platform contractors already dispatch and bill from — no second system to work from, re-key, or reconcile.
Elevator Health Alerts, Written Directly Into FIELDBOSS
CEDES Elevate’s alerts — door health, door damage, ride health, shaft temperature — write directly into the same equipment records FIELDBOSS already uses for dispatch and service history, with a link back to CEDES Elevate for full sensor detail.
Signals Before They Become Service Calls
CEDES Elevate analyzes sensor trends and flags developing issues, and FIELDBOSS routes each alert to the right team through Microsoft Teams before it turns into an emergency callback or a compliance gap.
The Same Microsoft Identity and Access Rules
CEDES alerts are stored in your own Dataverse environment alongside work orders and customer records, with integration calls authenticated through Microsoft Entra ID and credentials protected in Azure Key Vault — no shared integration database and no copy of CEDES’s full sensor telemetry.
Documentation That Builds Itself
Every CEDES alert is tracked from detection to resolution alongside the work order it triggered, tied to the same equipment history Dynamics 365 already keeps, so there’s no separate log to reconcile against the maintenance record during a safety audit.
Extending Elevator Health Data Across FIELDBOSS
That same alert data doesn’t stop at dispatch — it feeds deeper reporting and stays connected to the same Business Central environment powering the rest of the business.
D365 Business Central
See how CEDES sensor-driven work orders and job costs post directly into the same Business Central environment FIELDBOSS runs on, no separate integration layer required.
Power BI & Fabric
Build custom elevator performance dashboards in Power BI and unify CEDES alert history with financial and operational data using Microsoft Fabric’s semantic layer.
We are bringing together the FIELDBOSS operating system and the elevator health insights from CEDES Elevate to provide a complete closed-loop integration…
Frequently Asked Question
CEDES is a Swiss manufacturer of elevator light curtains and intelligent IoT sensor technology. The integration connects CEDES Elevate’s equipment health alerts directly into FIELDBOSS, tying elevator health insight to the same platform contractors already use for scheduling, work orders, and reporting.
Yes. CEDES alerts flow into the same Microsoft Dynamics 365 environment as FIELDBOSS Scheduling, Work Orders, and Reporting, so technicians work every alert from FIELDBOSS without logging into CEDES Elevate.
FIELDBOSS and CEDES describe it as a first-of-its-kind integration for the elevator industry, combining CEDES’s IoT technology with FIELDBOSS’s field service platform in a single closed loop.
Ready to Connect Elevator IoT Monitoring to Your Service Operation?
Watch a CEDES sensor alert turn into a scheduled FIELDBOSS work order, live — a real walkthrough, not a slide deck.
What is a light curtain?
A light curtain is a safety sensor system that detects obstructions in an elevator door opening, and CEDES’s original hardware in this category is the data source this integration builds on.
Light curtain and related sensor data feeds into CEDES Elevate, which FIELDBOSS then connects to service actions and outcomes.
What Is Elevator IoT Monitoring?
Elevator IoT monitoring uses connected sensors to track equipment health and performance in real time, rather than relying only on scheduled maintenance visits to catch a developing issue.
On most platforms, that sensor data lives in a separate monitoring dashboard connected to field service software through an API or a scheduled sync, with its own database and its own delay between when a sensor sees something and when a technician acts on it. FIELDBOSS’s CEDES integration is event-driven instead — CEDES Elevate sends each alert as soon as it’s generated, writing it directly into the same Dynamics 365 environment used for dispatch, work orders, and billing, so a health signal becomes a scheduled service action without waiting on a sync.