Why This Event
Every contractor wants to grow. The ones who do it well grow on purpose, with the systems and the discipline to carry the weight. The question now is how to grow your business deliberately and profitably, on technology solid enough to support it. This free half-day at NAEC is for contractors who want AI working for the business, not bolted onto it: where you stand against your peers, where it belongs in your operation, and how to build value instead of quietly burning it. It’s the conversation FIELDBOSS is built to have, and one no one else at the convention is positioned to lead.
Who Should Attend
This morning is built for elevator contractor owners and the back office that keeps them running. These are the people who feel the friction every day and carry the decisions that follow. You’ll get the most out of it if you’re a:
- Owner or principal weighing where AI fits and what it means for the value of your business
- Controller or finance lead who wants AI taking on the approvals, data entry, and reconciliations that bury your best people
- Service coordinator or dispatcher living in the gap between the field and the office, where the right automation pays off fastest
- Office or operations manager responsible for making the whole thing run, and for deciding what technology to trust with it
You’ll leave knowing exactly what AI can do for an elevator service business right now, and what it can’t. You’ll have a read on where you stand against your peers, a way to get your best people off the work that’s weighing them down, and a clear view of the calls that decide whether the next few years build your value or quietly cost you it.
What We’ll Cover
Benchmark data, blind spots, and what AI hits first
Everyone has an AI opinion right now. Almost none of it is about your business. This one is. We open with real benchmark data — where North American elevator contractors actually stand on the numbers that drive profitability and growth. Then the honest version: the good, the bad, and the ugly of AI in this industry. What a sound architecture looks like for an elevator service company, what it has to connect to, and what happens to your competitive position when it’s built on the wrong foundation — or no foundation at all. If you’ve been waiting for someone to cut the noise and tell you where to actually start, start here.
How to free your back office from friction work and unlock the capacity you already have
Your back office is full of smart people doing work that shouldn’t require them — approvals, data entry, reconciliations, follow-ups. The processing that fills a day and empties a week. AI doesn’t replace those people. It hands the friction work to agents so your team can do what actually requires them. This session shows what your operation looks like once that drag comes out: who gets freed up, what they focus on instead, and what it means for the decisions you can finally make. Your team doesn’t get smaller. It gets further.
Applied AI, business value, and the governance decisions that separate winners from casualties
AI will build value in your business or it will burn it. There’s no neutral outcome. This session covers the three most expensive mistakes elevator contractors make deploying AI, what governance actually looks like for a business that isn’t an IT shop, and how to protect and grow what you’ve built while the industry reshapes around you. It’s the conversation FIELDBOSS is built to have, because we sit at the intersection of your operations, your data, and your business value every single day.
Shape of the Day
| Time | Session | Length |
|---|---|---|
|
8:30 – 8:40 |
Welcome: Coffee and Pastries |
10 min |
|
8:40 – 9:50 |
Block 1 · AI in the Elevator World: The Good, the Bad, and the Ugly
|
70 min |
|
9:50 – 11:00 |
Block 2 · Your Smartest People Are Drowning in the Wrong Work
|
70 min |
|
11:00 – 11:20 |
Break: Coffee and Water |
20 min |
|
11:20 – 12:30 |
Block 3 · Build Value or Burn It — There Is No Middle Ground
|
70 min |
|
12:30 – 1:30 |
End: Lunch, Demo Stations and Networking |
60 min |
Reserve Your Seat
Free for every NAEC attendee. Seating is limited so the room stays working, not packed — register early to hold your spot and your team’s.
Supporting Webinars
The pre-day is one morning — the conversation runs longer. We’re hosting a series of webinars leading into NAEC and continuing after it, so the thinking doesn’t stop when the convention ends.
| # | Title & description | Date/Time | Registration |
|---|---|---|---|
|
1
|
CEDES + FIELDBOSS: IoT and predictive uptime
How equipment data flowing into FIELDBOSS builds the foundation for predicting elevator downtime before it happens. |
TBD |
Coming Soon |
|
2
|
Live podcast with Matt Allred
A live conversation on where the elevator industry is headed and what AI really means for contractors. |
TBD |
Coming Soon |
|
3
|
AI agents in FIELDBOSS — what’s here and what’s coming
The agents live in FIELDBOSS today and what’s on the roadmap as we head into NAEC. |
TBD |
Coming Soon |
DURING NAEC 2026 JOIN OUR COMPLIMENTARY PRE-DAY
After You See Us at NAEC 2026 Join Us For
| # | Title & description | Date/Time | Registration |
|---|---|---|---|
|
4
|
Business Central: 8 cool things added this year
The finance and accounting updates worth knowing — built for the back office, not the show floor. |
TBD |
Coming Soon |
|
5
|
Reporting
A role-based session for operations leaders and GMs on getting the numbers that actually drive decisions. |
TBD |
Coming Soon |
|
6
|
Mobile deep dive
Everything technicians can do in the field, online or off — and why it matters for uptime and callbacks. |
TBD |
Coming Soon |
|
7
|
Sales deep dive: commissions and recommendations
A closer look at the sales functionality contractors ask about most — from commissions to recommended work. |
TBD |
Coming Soon |